Grow with Wootric.
Plans and pricing that scale with your needs.
Professional
Act on one journey point for your business
Get Started NowOne journey point
Track a single metric: Choose between NPS, CSAT, or CES
Leverage multiple delivery channels:
- Web app
- Mobile app
- Link
- Intercom Messenger
Auto-categorize feedback themes
Trigger surveys via Intercom, Zendesk, Freshdesk, and Mixpanel
Up to five seats
Self-service support
Integrations
Growth
Solutions for multiple CX journey points
Choose GrowthThree journey points
Leverage multiple delivery channels:
- Web app
- Mobile app
- Link
- Intercom Messenger
- SMS
Auto-categorize feedback themes
Trigger surveys from any integration partner
Up to 10 seats
Premium support
Advanced survey targeting
Integrations
Voice of the Customer
Get every world-class feature included in our Growth plan PLUS:
CXInsight™
Text and sentiment analytics
Import and analyze feedback from any source
Custom dashboards and reporting
Contact Us
API Access
Export data
Email alerts
Single Sign-On
Import historical survey data
Customer profile and timelines
Unlimited responses from up to 25k customers
Segment data by any business driver
Auto-categorize feedback themes
Support for multiple languagesAdd-on Services
Integrate with ReviewTrackers
View customer reviews from the Apple App Store and the Google Play Store inside a Microsurvey CSAT project.
We tripled our response rate for a target segment of customers using Wootric. Further, Wootric's platform has enabled us to close the loop more effectively with our customers, allowing us to increase our NPS scores across all segments."
Smartly segmented NPS data was a big win with Wootric. To now have this customer data and feedback at the fingertips of every Salesforce user in our organization is HUGE!
Frequently Asked Questions
I use another vendor for feedback collection. Can I apply Wootric analytics to these survey responses?
Absolutely. There is no need to leave your survey vendor to take advantage of Wootric’s advanced analytics. You can import feedback from any source into Wootric for text & sentiment analysis, watch list reports, user views and more. You can also import online reviews, tweets and other data to create a holistic view of Voice of Customer in one platform. Analyze feedback by data source, by customer segment, by journey point and other important business drivers.
How do I upgrade to a paid account?
If you would like to upgrade your account, our team can help! Schedule time here to work with our team to select the package that works for you.
Can I change the follow-up NPS question based on response (Promoter, Detractor, Passive)?
Yes, you can customize three different follow-up questions in the Wootric dashboard.
I want to give colleagues access to my Wootric account, is there a limit?
It is possible to add users to your account, and each user will have a permission level set by your administrator.
Can you import my NPS data and other feedback sources?
Absolutely! Enterprise customers unify their view by bringing customer and employee feedback data from any source into Wootric.