In this video, Alan Ho (Head of Developer Relations at Apigee, now part of Google) & Prabhat Jha (CTO of…
WEBCAST VIDEO: How to Build Products that Developers Love
Don’t Underestimate the Power of Emotion to Drive Customer Loyalty
Emotion is coming to the forefront of Customer Experience (CX) management, not because it’s warm and fuzzy, and not because…
In-app, Email or SMS Surveys? How to Choose the Best Customer Feedback Channels for Your Business
Omni-Channel Customer Feedback You know your business inside and out. You know that listening to customers and responding to their…
How a CRM Helps Startups and SMBs Boost Brand Reputation
This post is contributed by the Insightly Content Team. With a combined experience spanning more than two decades, the Insightly…
Net Promoter Score for Startups: Saastr’s Jason Lemkin and Wootric CEO Deepa Subramanian on NPS as a KPI
Jason Lemkin, the founder of SaaStr, interviewed Wootric CEO and cofounder Deepa Subramanian at Dreamforce 2016, getting her thoughts on…
The Real Pros & Cons of Net Promoter Score
I’m biased – I like the Net Promoter Score system, and I’m going to tell you why (in a minute)….
Don’t make users wait: Optimizing the Performance of an Analytics Dashboard
At Wootric we've been huge fans of PostgreSQL from day one, and we still are. It's a robust and reliable...
Wootric + Salesforce: A Customer-focused Collaboration
A new milestone for Wootric! We are very proud to announce that Wootric is in the first cohort of startups…
Wootric at Apigee’s Adapt or Die Conference
The digital revolution is in full swing. Moving fast and gaining momentum. It’s a time of promise and peril, a…
Why Every Sales Rep Should Care About Their Company’s Net Promoter Score
We all have that friend in our network crushing it at that hot startup. The comp plan is amazing, 8…